Tweaking the Number of Matches for the Relevancy Algorithm in Watson Explorer

Today I ran into a rather shocking situation while debugging some query relevancy issues in Watson Explorer AppBuilder. Another IBM Watson developer and I noticed that some results with a higher amount of matching terms in them were being ranked lower than some documents with fewer matches. This appears to be the opposite of what … Continue reading Tweaking the Number of Matches for the Relevancy Algorithm in Watson Explorer

IBM Watson Explorer Connector List

IBM Watson Explorer Foundational Components include many out-of-box connectors for various types of data sources including web, filesystems, shares, databases and content management systems. This allows Watson Explorer (WEX) to be a very versatile tool for ingesting and indexing from multiple data sources into a single search application. Here is a listing of the out-of-box … Continue reading IBM Watson Explorer Connector List

Regular Expression Converter for Watson Explorer Engine

Sometimes it’s useful to extract data from a Watson Explorer content node using regular expressions. In this post, I’ll show you how to extract data using a regular expression and create a new content node for that specific data. To start off we will use the default example-metadata collection. We will attempt to extract any … Continue reading Regular Expression Converter for Watson Explorer Engine

Using crawl-url nodes to enqueue data along with a url in Watson Explorer

viv:crawl-enqueue-url is documented as having 1 argument – the url to enqueue. However, it has an optional second form with two arguments which allows much more flexibility. If the first argument is set to the url and the second is a variable containing a crawl-url, that also works. (note the use of entities to create … Continue reading Using crawl-url nodes to enqueue data along with a url in Watson Explorer

Watson Explorer XSL Tips and Tricks

Using the Chico Application to Test XSLT Here’s an example use of Chico! I was testing something to do with evaluating XSLT and wanted to run it quickly: <vce>  <process-xsl><![CDATA[     <xsl:template match=”/”>       <xsl:variable name=”params”>         <param name=”jean” value=”bar” />       </xsl:variable>       <foo2> … Continue reading Watson Explorer XSL Tips and Tricks

Copy and Modified Documents with a Watson Explorer Converter

A common task when crawling and indexing a document in Watson Explorer Engine (WEX) is making changes to a document during the conversion process. The most common occurrence is needing to copy all the contents in the application-vxml document while making some changes to one or a few of those contents. To do this, there is … Continue reading Copy and Modified Documents with a Watson Explorer Converter

The Cognitive Call Center on IBM Watson

One of the major use cases I see for Watson Explorer (WEX) is in call centers. No matter the specific industry the major goal for call centers are decreasing call time and increasing customer satisfaction rates. The way to do this is to get the correct information in front of the Customer Service Representative (CSR) as fast … Continue reading The Cognitive Call Center on IBM Watson